Who Is General Steel?

General Steel is merely a group of shifty salesmen trained and directed by Jeffrey Wayne Knight.

General Steel is Anthem Steel.

General Steel is Discount Steel.

General Steel is Capital Steel.

When they recommend you get quotes from these other company names, they are pulling the wool over your eyes and attempting to take advantage of you.

 

General Steel is NOT a manufacturer of steel buildings.

General Steel is NOT a company that cares about its customers.

Here is what some folks have said about General Steel:

On or about March 1, 2007, I contacted General Steel. My salesman told me that I would receive building plans within four [4] to six [6] weeks from the date of my order and that meeting my deadlines to submit plans to the city would not be an issue. Finally, he offered me a rebate on my building so long as I ordered the building immediately and paid the requested deposit. On March 9, 2007, I signed and returned the purchase order along with the requested deposit. I did not receive building plans until July 23, 2007. The plans contained errors and I promptly marked up the plans and returned them to General Steel. On August 15, 2007, I received the same set of plans with no corrections made. I did not receive a revised set of plans until October 1, 2007. By that time, General Steel told me that, because I had not taken delivery of my building within six [6] months from the order date, I had forfeited my “rebate”. I attempted to work with General Steel for nearly two [2] more years to finalize and take delivery of the building I ordered, INCLUDING paying General Steel additional deposits. However, it became clear to me that General Steel did not have the ability, expertise or desire to design my building so that I could obtain approval from the city to construct the building. In addition, General Steel told me I was a very low priority for them – specifically, Jonah Goldman, a Vice-President at General Steel, told me that my project was “about like a pimple on an elephant’s ass.” Accordingly, in July 2009, I canceled my building order and requested the return of my $18,653.00 deposit. General Steel failed and refused to refund my deposit.

-Ronald E; Fremont, California

…or Habitat for Humanity of Southern Ocean County…

General Steel attempted to charge Habitat for Humanity additional and substantial amounts for items common to a building – such as doors, windows, framed openings for doors and windows, gutters, downspouts, closures, insulation, flashing and vents – Habitat for Humanity cancelled its building order and demanded the return of its $50,000.00 deposit. General Steel failed and refused to return Habitat for Humanity’s deposit.

…or a teacher in Onandaga County, New York…

My intention when I contacted General Steel only was to obtain a price quote, Mr. Lamp told me that, if i purchased a building that day and paid a deposit, I would receive a “steel discount”…[and said]…’if you had called on Monday you wouldn’t have even known what you missed.’. Not wanting to lose the ‘steel discount’, I signed the purchase order for $19,131. As soon as I attempted to make some minor modifications to my building,  I realized that Mr. Lamp made material misrepresentations to me regarding my right to modify the building at the ‘locked in’ steel price. To extend the roof of my building by one [1] foot, another insignificant increase in steel, cost $5,188. In an e-mail to Chris Hawthorne at General Steel dated October 17, 2007, I canceled my order and requested the return of my deposit of $2,500. General Steel failed and refused to return my money to me.

– Mark Y; Bridgeport, New York

…or a Deputy Sheriff in Morris County Texas…

I emphasized to the General Steel salesman that I needed the building delivered as soon as possible. The salesman told me that General Steel had a 40×70 building ‘sitting in a crate in Tennessee’ that he could sell me for $21,504.00. He described the building as an ‘overstock’ and said it was the ‘last one they had’ at this price. According to the salesman, the quoted price included a rebate of $10,000.00 which I would receive if I ordered it that day and paid a deposit of $6,500.00. The salesman did not tell me that there would be any additional charges for features on the building, and I believed I was purchasing a complete useable building containing all the features that a residence typically would have. At or about the time I received and signed the purchase order and Conditions, I had a telephone conversation with the salesman and another gentleman. In that conversation I was asked if I could take delivery of my building in April, 2007, and I confirmed that I could and wanted to take delivery as soon as possible. Although I believed I purchased an existing building, I did not receive drawings for my building after I signed the purchase order and paid the requested deposit. Eventually, on April 19, 2007 [the day on which I thought General Steel would deliver my building], my project coordinator, Ted Zounis, sent me a Component Purchase Order. In the Component Purchase Order, General Steel attempted to charge me for many items that I believed were included with an existing building. Although I did not agree with many of the charges set forth on the Component Purchase Order, I needed my building desperately. Accordingly, I ultimately signed a Component Purchase Order for $16,396.43 and paid another deposit in the amount of $4,918.93. Although I still had not received drawings for my building, on or about June 11, 2007, General Steel sent me a verification of purchase order in which it retracted my rebate of $9,699.00 without explanation. Soon after, I received drawings for my building with numerous mistakes. By letter to General Steel dated June 22, 2007, I canceled my order and requested the return of my deposits totaling $11,418.93. General Steel failed and refused to return my money to me.

-Marx Johnson; Deputy Sheriff in Morris County TX

 

…or the President of a large construction company…

On October 5, 2007, General Steel quoted me prices for each of the buildings, the total of which was $234,825.00. These prices were acceptable to me. The salesman said that any “extras” would add no more than ten to fifteen [10-15%] to the total cost of the buildings. I had to sign the purchase orders and return them with a $20,000 deposit in order to lock in the steel price. Billy Burnham was assigned as my project coordinator. He did not identify himself as a salesman or tell me that he received most of his compensation from selling building components and modifications. However, on October 10, 2007, he sent me Component Purchase Orders for all of the buildings. Although the salesman had told me the “extras” would add no more than fifteen percent [15%] to the total cost of the buildings, the Component Purchase Orders contained additional charges totaling $175,558.10. This amount was a seventy-five percent [75%] increase to the cost of the buildings and five [5] times the maximum additional cost represented to me by the salesman. Even after I removed some of the extras in an attempt to reduce the total additional cost, the prices were still too high and far more than I was led to believe by the salesman. Accordingly, I canceled all of the building orders and requested the return of the $20,000.00 deposit. General Steel failed and refused to refund Bison Contractors, Inc.’s deposit.

 

 

– Stephen M; President of Bison Contractors

 

The list of customers like us goes on and on and on.

 

Click Here to read The Colorado Attorney General’s complaint filed against General Steel